# Blog, page 2

Recent articles 10 – 18 of 34
        [![The ROI of AI in customer support: metrics, costs, and what to expect](/_astro/know-how-metrics-for-the-roi-of-ai-in-customer-support-hero.CpXeYRD1_1zp3Bz.webp)](/en/blog/know-how/metrics-for-the-roi-of-ai-in-customer-support/)   May 2, 2025 know-how
### [The ROI of AI in customer support: metrics, costs, and what to expect](/en/blog/know-how/metrics-for-the-roi-of-ai-in-customer-support/)

Discover how AI boosts customer support ROI with key metrics and cost insights for SaaS solutions like Unless.
    [![Why digital autonomy matters](/_astro/know-how-why-digital-autonomy-matters-hero.DYPK1mh-_IN7l7.webp)](/en/blog/know-how/why-digital-autonomy-matters/)   Apr 11, 2025 know-how
### [Why digital autonomy matters](/en/blog/know-how/why-digital-autonomy-matters/)

Digital autonomy means independently managing our technology and data to ensure security and privacy.
    [![Fireside chat at Visma AI Conference 2025](/_astro/stories-fireside-chat-at-the-visma-ai-conference-2025-hero.B0E3aRs3_Z1DMyjr.webp)](/en/blog/stories/fireside-chat-at-the-visma-ai-conference-2025/)   Mar 19, 2025 stories
### [Fireside chat at Visma AI Conference 2025](/en/blog/stories/fireside-chat-at-the-visma-ai-conference-2025/)

Transforming customer support with AI - insights from the Visma AI Conference 2025 fireside chat of Edgars Dzenuška and Sander Nagtegaal.
    [![The AI platform for Europe's regulated sectors](/_astro/know-how-the-ai-platform-for-europes-regulated-sectors-hero.DWggFZwD_2uoTrM.webp)](/en/blog/know-how/the-ai-platform-for-europes-regulated-sectors/)   Mar 12, 2025 know-how
### [The AI platform for Europe's regulated sectors](/en/blog/know-how/the-ai-platform-for-europes-regulated-sectors/)

Businesses in Europe's regulated sectors face unique challenges launching AI solutions while complying with strict regulations.
    [![Conversational AI and privacy: a user-friendly guide for end users](/_astro/know-how-conversational-ai-privacy-guide-for-end-users-hero.I0gLIW-r_Z1HTNq7.webp)](/en/blog/know-how/conversational-ai-privacy-guide-for-end-users/)   Jan 22, 2025 know-how
### [Conversational AI and privacy: a user-friendly guide for end users](/en/blog/know-how/conversational-ai-privacy-guide-for-end-users/)

Explore how conversational AI safeguards your privacy through secure storage, controlled access, and compliance with GDPR regulations.
    [![Another spectacular year comes to an end](/_astro/stories-another-spectacular-year-comes-to-an-end-hero.C0BsjUJm_Z1BeCCu.webp)](/en/blog/stories/another-spectacular-year-comes-to-an-end/)   Dec 31, 2024 stories
### [Another spectacular year comes to an end](/en/blog/stories/another-spectacular-year-comes-to-an-end/)

Join us at Unless as we revolutionize AI in 2024, paving the way for innovation and growth in 2025 with the Sentient Knowledge Base!
    [![Privacy measures for conversational AI in the EU](/_astro/know-how-privacy-measures-for-conversational-ai-hero.t5PCN-fw_Z2kp2L.webp)](/en/blog/know-how/privacy-measures-for-conversational-ai/)   Dec 5, 2024 know-how
### [Privacy measures for conversational AI in the EU](/en/blog/know-how/privacy-measures-for-conversational-ai/)

Learn 12 key strategies to ensure GDPR and EU AI Act compliance for AI technologies in the EU, safeguarding your company’s future.
    [![Unlocking generative AI for customer operations in the EU](/_astro/know-how-unlocking-generative-ai-in-the-eu-hero.CuzKVOYD_Z5j80q.webp)](/en/blog/know-how/unlocking-generative-ai-in-the-eu/)   Nov 26, 2024 know-how
### [Unlocking generative AI for customer operations in the EU](/en/blog/know-how/unlocking-generative-ai-in-the-eu/)

Learn how Unless addresses fragmented solutions, the European skill gap, and regulatory hurdles in regulated markets.
    [![How ZorgDomein rapidly increased self-service with Unless](/_astro/customer-cases-zorgdomein-increased-self-service-with-unless-hero.D1YYNH6x_Z1AuGBr.webp)](/en/blog/customer-cases/zorgdomein-increased-self-service-with-unless/)   Nov 25, 2024 customer-cases
### [How ZorgDomein rapidly increased self-service with Unless](/en/blog/customer-cases/zorgdomein-increased-self-service-with-unless/)

The leading digital healthcare platform in the Netherlands is enhancing its patient support and case handling with extensive AI use.
        [Page 1](/en/blog/)[1](/en/blog/)[2](/en/blog/page/2/)[3](/en/blog/page/3/)[4](/en/blog/page/4/)[Page 3](/en/blog/page/3/)